Troubleshooting: Resolving Instagram App Crashes on iPhone

We’ve all been there, happily scrolling through our feed when suddenly – crash! The screen goes black and we’re back on our home screen. If your Instagram app keeps crashing on your iPhone, you’re not alone. This issue has been reported by many users, and the reasons can range from software glitches to more complex problems. In this article, we’ll delve into why this happens, and more importantly, how to fix it.

WHY DOES MY INSTAGRAM APP KEEP CRASHING?

If your Instagram app is constantly crashing, it can be an incredibly frustrating experience. You’re not alone, as many users have encountered this issue from time to time. Here’s a look at some potential reasons behind this problem and how you can potentially fix it:

1. Outdated App Version: Just like any other app, Instagram frequently releases updates to fix bugs, improve performance, and add new features. Running an older version might be the cause of crashes.Solution: Ensure you have the latest version of the app by checking for updates in your device’s app store.
2. Phone’s Memory Issues: If your phone is running low on memory, apps might not function properly and can crash unexpectedly.Solution: Clear up some storage space on your phone. This might involve deleting unused apps, clearing cache, or moving some media files to cloud storage or an external SD card.
3. App Cache or Data Issues: Over time, the cache and data for apps can become corrupted, leading to unexpected crashes.Solution: Clear the cache and data for the Instagram app in the settings. Note that clearing data might require you to log back into the app.
4. Incompatible Device or OS: Sometimes, older smartphones or operating systems might not be fully compatible with newer versions of apps.Solution: Check Instagram’s recommended system requirements and consider updating your phone’s OS if there’s an update available.
5. Third-Party Apps or Overlays: Some third-party apps, especially those that provide screen overlays or interact with Instagram, might conflict with the app.Solution: Disable or uninstall apps that might be conflicting with Instagram.
6. Corrupt App Installation: There might be issues with the way Instagram was installed on your phone.Solution: Uninstall the app and then reinstall it from the official app store.
7. Instagram’s Server Issues: Sometimes, the problem might not be on your end. Instagram’s servers might be down or experiencing issues.Solution: Check if Instagram has announced any outages or server issues on their official channels or website.
8. Phone’s Software Issues: There could be issues with your phone’s firmware or software causing apps to malfunction.Solution: Restart your phone. If the problem persists, consider a factory reset (after backing up your data).
9. Internet Connectivity: A poor or unstable internet connection can cause the app to malfunction or crash.Solution: Ensure you have a stable Wi-Fi or data connection. If you’re using data, check if you haven’t exhausted your data limit.
10. Bugs in the App: Despite rigorous testing, no app is free from bugs. There might be unknown bugs causing the crash.

Solution: Report the crash to Instagram via the app’s feedback option. They might be able to offer a solution or fix the issue in a subsequent update.

Remember, when troubleshooting, it’s a good idea to try the simplest solutions first, like restarting your phone or checking your internet connection, before diving into more advanced fixes. If none of the solutions seem to work, it might be a good idea to contact Instagram support or seek help from a tech expert.

HOW TO FIX IF INSTAGRAM KEEPS CLOSING ON IPHONE

Experiencing Instagram crashes on your iPhone can disrupt your social media activities and can be quite frustrating. Here’s a step-by-step guide to troubleshoot and potentially resolve the issue:

1. Restart Your iPhone:
   • This can clear any minor glitches causing the app to misbehave.
   • Press and hold the side or top button until the slider appears and slide it to turn off. Wait a few moments and then turn it back on.
2. Check for Instagram Updates:
   • Outdated versions might have known issues that have been resolved in newer updates.
   • Go to the App Store > Tap on your profile icon > Pull down to refresh > Check if an update for Instagram is available.
3. Update iOS:
   • Newer app versions might require updated iOS features.
   • Go to Settings > General > Software Update.
4. Clear Instagram Cache:
   • Cache can sometimes cause app crashes.
   • Unfortunately, iOS doesn’t have a direct way to clear cache for individual apps. However, you can try uninstalling and reinstalling Instagram.
5. Reinstall Instagram:
   • Corrupt installations can lead to app malfunctions.
   • Press and hold the Instagram app until it jiggles > Tap on the ‘X’ > Delete > Go to the App Store and reinstall Instagram.
6. Check Your Internet Connection:
   • A weak connection can cause the app to crash.
   • Switch between Wi-Fi and mobile data or try connecting to a different Wi-Fi network.
7. Disable VPN (If Used):
   • VPNs can sometimes interfere with app performance.
   • Go to Settings > VPN > Toggle off.
8. Reset All Settings:
   • This returns all settings to their defaults but doesn’t delete any data.
   • Go to Settings > General > Reset > Reset All Settings.
9. Contact Instagram Support:
   • There might be issues specific to your account or a widespread issue they’re aware of.
   • Go to Instagram’s official website and navigate to their Help Center for support.
10. Check for Conflicting Apps:

• Some apps might interfere with Instagram, especially if they use the camera or microphone.
• Consider if you’ve recently installed any new apps and try uninstalling them to see if the problem resolves.

11. Monitor iPhone’s Storage:

• Insufficient storage can cause apps to crash.
• Go to Settings > General > [Device] Storage. If storage is almost full, consider clearing up space.

12. Factory Reset:

• This is a last-resort option. Ensure you back up all your data before proceeding.
• Go to Settings > General > Reset > Erase All Content and Settings.

Remember, before making any significant changes, always back up your data to iCloud or a computer to prevent any potential data loss.

HOW TO FIX IF INSTAGRAM KEEPS CLOSING ON ANDROID

Instagram crashes on Android can hinder your social experience, but fortunately, Android provides several methods to potentially troubleshoot and resolve these issues. Here’s a guide to help you:

1. Restart Your Device:
   • This can resolve minor system glitches.
   • Press and hold the power button > select “Restart” from the menu.
2. Update Instagram:
   • Keeping your apps updated can fix known bugs.
   • Go to Google Play Store > Menu (three horizontal lines or your profile icon) > My apps & games > See if Instagram has an update available.
3. Update Android OS:
   • Newer app updates may require features from updated Android versions.
   • Go to Settings > System > Advanced (if available) > System Update.
4. Clear Instagram Cache and Data:
   • Cached data corruption can lead to app crashes.
   • Go to Settings > Apps or Application Manager > Instagram > Storage > Clear Cache. If the issue persists, tap “Clear Data” but remember this will log you out of the app.
5. Reinstall Instagram:
   • Deleting and reinstalling can help with corrupt installations.
   • From your home screen or app drawer, press and hold the Instagram app > tap “Uninstall” > Go to Google Play Store > Search for Instagram and reinstall.
6. Check Internet Connection:
   • Unstable internet can make apps malfunction.
   • Switch between Wi-Fi and mobile data or try another Wi-Fi network.
7. Turn Off VPN (If Used):
   • VPNs can sometimes interfere with apps.
   • Go to Settings > Network & internet > VPN > select your active VPN > Disconnect or Turn Off.
8. Check for Conflicting Apps:
   • Some apps, especially those that access camera, microphone, or overlay on the screen, might interfere with Instagram.
   • Reflect on any recently installed apps and consider uninstalling them temporarily to see if it resolves the issue.
9. Review Device Storage:
   • Running out of storage space can cause apps to misbehave.
   • Go to Settings > Storage. If you’re running low, consider deleting unnecessary files or apps.
10. Reset App Preferences:

• Resets default settings for apps but doesn’t delete any data.
• Go to Settings > System > Reset Options > Reset app preferences.

11. Safe Mode:

• This will load Android without any third-party apps, helping you identify if the issue is due to another app.
• Press and hold the power button > on the screen, press and hold the “Power off” option until “Reboot to safe mode” appears > tap OK. If Instagram works fine in this mode, a third-party app is likely causing the problem.

12. Factory Reset:

• A last-resort method. This will delete all data on your device.
• Make sure to back up important data. Go to Settings > System > Reset Options > Erase all data (factory reset).

While these steps cover a wide range of potential solutions, it’s essential to proceed with caution, especially with major actions like factory resets. Always ensure your data is backed up before making any significant changes.